Privacy Policy

Last updated: March 10, 2026

Monos Pros Monon ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our mobile applications, or purchase our products.

1. Information We Collect

We may collect the following types of information:

Purchase Information: Name, email address, and payment details when you buy our products. Payment processing is handled by Stripe (website) and Apple (mobile apps); we do not store your full payment card details.
Subscription Information: When you subscribe through our mobile apps, Apple processes the payment. We receive subscription status information through RevenueCat to manage your access.
Contact Information: Email address and any details you provide when contacting our support.
Technical Data: IP address, browser type, and device information collected automatically when you visit our website.
App Usage Data: Our mobile applications may send your decision questions to our AI service to generate recommendations. We do not store or log these queries beyond what is needed to process the request.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Deliver purchased products and license keys
Provide customer support
Send transactional emails (order confirmations, product updates)
Improve our website and products
Comply with legal obligations

3. Legal Basis for Processing

We process your personal data based on:

Contract Performance: To fulfill our obligations when you purchase our products
Legitimate Interests: To improve our services and respond to inquiries
Consent: Where you have explicitly agreed to receive communications
Legal Compliance: To meet applicable laws and regulations

4. Data Sharing

We do not sell your personal information. We may share data with:

Payment Processors: Stripe (website) and Apple (mobile apps) process payments on our behalf
Subscription Management: RevenueCat manages in-app subscription status
AI Service Providers: Google (Gemini) processes decision queries in our mobile apps. Queries are not stored or used for training.
Hosting Providers: Cloudflare hosts our website; Railway hosts our API services
Legal Authorities: When required by law

5. Data Retention

We retain your information for as long as necessary to:

Provide our services and support
Comply with legal and accounting requirements (up to 7 years for financial records)
Resolve disputes and enforce agreements

You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate information
Request deletion of your data
Object to or restrict certain processing
Data portability
Withdraw consent at any time

To exercise these rights, contact us at [email protected].

7. Cookies

Our website uses minimal cookies necessary for site functionality. We do not use tracking cookies or third-party advertising cookies.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

[email protected]